Support & Contact

There’s one person behind Bubbles rather than a helpdesk, which means your answer comes straight from whoever built the thing you’re asking about.

Deleting your account

In the app: Settings → Account → Delete account. This removes your profile, your vibes, events and messages; all personal data is permanently erased within 30 days. If you can no longer sign in, write to the support address and the deletion will be carried out manually once your identity has been confirmed.

Forgotten password or missing confirmation email

The sign-in screen has a “Forgot password” option and the email goes to the address on your account. One thing to watch: open the link on the iPhone that has Bubbles installed, so it lands in the app. If nothing arrives, check your spam folder first, then get in touch.

Reporting or blocking someone

Bubbles has no room for harassment, hate speech or anything that puts people at risk. The menu on a profile or on a vibe lets you report or block a person. Blocked people no longer see your content and cannot contact you; you can manage the list under Settings → Blocked people.

Reported content gets reviewed and removed if it breaks the rules, and in serious cases the account is suspended. You’re welcome to send a report by email instead if you prefer.

Privacy requests

Access, correction, deletion, data portability: an email to support@mucode.de is all it takes. What gets stored and for how long is set out in the privacy policy.

Found a bug or have an idea?

Always welcome, and during the beta it’s the fastest way to make the app better. What helps: what you did, what happened, what you expected, plus your iPhone model and iOS version.

Trying out Bubbles

The app isn’t in the App Store yet. If you’d like to join the beta, send a short email to support.